Sample evidence bundle

This is what every return ships with.

Photos, AI grade, custody chain, and decision log — attached to every parcel, available via API or dashboard. Your CS team forwards this to customers verbatim.

Sample record. All identifiers fabricated for illustration.
Parcel
RET-NJ-2026-039241
Account
northloop · brand: alpinegrade
Restocked
CarrierUPS · 1Z 999 AA1 23 4567 8901
Photos (4)
Outer label
Outer label
#01
Opened parcel
Opened parcel
#02
Item front
Item front
#03
Defect view
Defect view
#04
AI grade
BAConfidence 0.94
Detected tags
light scuffsoriginal packagingtags attachedno liquid damage

Content match vs. expected return: confirmed

Reviewer override
NJ-Sara · Operator #142
2026-05-22 14:11 ET

"Scuffs negligible after wipe-down — promoted to A for restock."

Disposition
RestockNJ-01 · zone A · bin 12-3

Partner rule matched: grade A/B + worn=false → restock

Custody chain
  1. 09:14Carrier scanUPS 1Z 999 AA1 ...
  2. 14:02Received at NJ-01weight 1.2 kg · scale #3
  3. 14:07Photos captured (4)auto-camera · cell 7
  4. 14:08AI graded: Bconfidence 0.94
  5. 14:11Reviewer override → Aoperator NJ-Sara · audit logged
  6. 14:12Dispositioned: Restockrule A/B → restock
  7. 16:30RestockedA-12-3 · webhook return.restocked fired
Available via API
GET /v1/returns/RET-NJ-2026-039241/evidence

Signed JSON + photo URLs + reviewer audit trail. Same data as the dashboard view.

Start

Returns, handled.

Pilot in our NJ facility. API keys in 24 hours. Evidence on every parcel from day one.