All Product Updates articles
What we shipped and why it matters on the floor.
Start hereReturns Processing Product Updates: What We've Shipped and Why
Shipped: admin dashboard for node operators
areturnz shipped a dedicated admin dashboard for node operators, giving each tenant a live view of receiving volume, grading accuracy, and disposition mix without breaking multi-tenant isolation.
Shipped: transactional email delivery via SES
areturnz now delivers disposition and status updates by transactional email through Amazon SES, backing up webhooks with a channel that lands in an inbox even when an endpoint is down.
Shipped: Operations Ledger and a Transparent Pricing View
A new operations ledger pairs every parcel event with a transparent pricing view, so receiving, grading, and disposition costs show up next to the evidence that justified them.
Shipped: secure document sharing with returns customers
A new changelog entry lets retailers and brands send grading reports, destruction certificates, and evidence bundles to customers through a secure, access-controlled link instead of email attachments.
Shipped: encrypted session storage for returns data security
A changelog note most users will never see, but one that matters: session storage across the areturnz dashboard and API is now encrypted at rest, tightening the security model around every evidence bundle we hold.
Shipped: Split AI Capabilities Into Independent Grading Modules
Condition grading, content verification, and quantity verification used to run as one bundled AI pass. Now each runs as its own module with its own confidence score, its own webhook, and its own on/off switch per tenant.
Shipped: CSV export for package lookup
Package lookup across the areturnz network now exports results to CSV. Here is what shipped, why it matters for partner reporting, and how it fits the 48 hour cycle.
Shipped: Customer Dashboard for Returns Visibility
A new customer dashboard gives retailers and brands a live, per-tenant view of every return: status, grade, evidence, and disposition, without waiting on a support ticket or a spreadsheet export.
Shipped: camera scanning in browser for faster receiving
A new receiving station needs a laptop and a camera, nothing else. Here is what camera scanning in the browser changes for throughput, hardware cost, and the evidence trail.
Shipped: package lookup across the network
A single search box now finds any parcel across the areturnz network, not just the node that received it. Here is what shipped, why it mattered, and how it changes visibility for multi-tenant partners.
Shipped: Real-Time Ops Notifications on the Receiving Line
areturnz now pushes real-time alerts the moment a return is scanned, graded, or flagged, closing the gap between what happens on the receiving line and what the ops team sees.
Shipped: granular API keys for partner integrations
areturnz now issues scoped API keys tied to specific tenants, endpoints, and permission levels, closing a gap that used to force partners into all-or-nothing access.
Returns Processing Product Updates: What We've Shipped and Why
A running record of what areturnz has shipped on the returns processing network, from photo evidence and scan-to-search receiving to AI content and quantity verification, and how each release ties back to speed, accuracy, and proof.
Shipped: AI Content and Quantity Verification on Receiving
areturnz now verifies contents and quantity against the original order at the moment a parcel is opened, catching mismatches before they ever reach the grading queue.
Scan-to-search and back-to-back receiving
We reworked the receiving flow around the scanner: scan-to-search jumps to the matching parcel, and back-to-back receiving keeps the line moving without leaving the screen.
Introducing photo evidence on every parcel
Every return we receive is now photographed at the station: outer label, opened parcel, item, and defect, attached to the return and available via the API.