About areturnz

Returns are a product.
We built the operation that proves it.

areturnz is an owned-and-operated returns network. We run the warehouses, write the software, and own the disposition. One platform, one chain of custody, every box accounted for.

180K+
Returns processed
Cumulative volume across the network.
48h
Median cycle time
Inbound scan to disposition decision.
99.6%
Match accuracy
AI grading vs. operator audit.
What we believe

Four principles. Everything else is a tactic.

01 · Product, not cost center

Returns are a product.

Treat the return experience like the unboxing experience. Refund speed, condition transparency, and resale velocity are user-facing features, not back-office line items.

02 · First-party data

If it isn't first-party, it isn't data.

Every photo, scan, and disposition decision is captured at the moment it happens, and the same standard travels with every operator we add to the network.

03 · AI with disposition

AI without disposition is theater.

Grading models that can't take action are demos. Ours route every item to the right channel (restock, refurb, donate, recycle) and the platform executes.

04 · One network

One network, many brands.

Brands shouldn't rebuild reverse logistics individually. We pool capacity and partners so every customer gets the throughput of a Fortune 100 returns operation.

Returns processing floor
Sorting line
Photo grading station
Disposition lanes
The floor

NJ-01. Where the software meets the box.

A 130,000 square foot returns processing facility in East Hanover, NJ. Minutes from major interstates and a short drive to Newark Liberty and the Port of Newark. Engineered for high-velocity intake, photo-grading, and same-day disposition across resale, refurb, donation, and recycling lanes.

Location
East Hanover, NJ
Footprint
130,000 sq ft
Daily intake
Up to 6,000 units
Dock doors
16 in / 8 out
NJ-01 · liveSOC 2 in progressUSPS / UPS / FedEx hub access
Start

Returns, handled.

Pilot in our NJ facility. API keys in 24 hours. Evidence on every parcel from day one.