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Emily Fletcher

Emily Fletcher

Emily Fletcher is a renowned logistics expert and author, with over 15 years of experience in the industry. With a passion for optimizing supply chains and streamlining operations, Emily has helped numerous businesses achieve significant cost savings and improved efficiency. Her expertise lies in creating innovative logistics strategies tailored to the unique needs of each organization. As part of Shipixy’s Digital Marketing team, Emily provides practical insights and actionable advice to guide professionals in the logistics industry toward achieving operational excellence.

Publicaciones de Emily Fletcher

3PL Returns Add-on vs a Dedicated Returns Network: What Actually Changes

3PL Returns Add-on vs a Dedicated Returns Network: What Actually Changes

A 3PL bolts returns onto its outbound operation. A dedicated returns network builds the entire workflow around grading, evidence, and disposition speed. Here is what changes when you switch.

September 8, 2026
In-House vs Outsourced Returns Processing: The Real Tradeoffs

In-House vs Outsourced Returns Processing: The Real Tradeoffs

In-house returns teams keep control close but rarely keep up with volume. Outsourced networks like areturnz add speed and evidence but require trust. Here is the real cost and risk math on both sides.

September 8, 2026
False-positive handling: what happens when AI grading gets it wrong

False-positive handling: what happens when AI grading gets it wrong

AI grading is fast, but no model is perfect. Here is exactly how areturnz catches a wrong grade before it becomes a wrong disposition, and what the 99.6% match rate really measures.

July 17, 2026
Destruction Certificates and Duty Drawback: Closing the Compliance Loop

Destruction Certificates and Duty Drawback: Closing the Compliance Loop

Duty drawback claims live or die on documentation. Here is how destruction certificates, disposition records, and photo evidence work together to close the compliance loop on returned goods.

July 16, 2026
Markdown Decay vs Restock Speed: The Clock That Erodes Margin

Markdown Decay vs Restock Speed: The Clock That Erodes Margin

Every day a returned item sits ungraded, it loses resale value. This is the math behind markdown decay, why restock speed is the only real countermeasure, and how a 48 hour median cycle changes the equation.

July 7, 2026
Returns as a P&L Line: Accounting for the Hidden Cost Center

Returns as a P&L Line: Accounting for the Hidden Cost Center

Most finance teams bury returns inside COGS and call it done. That hides the real damage. Here is how to pull returns out as their own P&L line, with the buckets, the math, and the recovery numbers to check it against.

July 6, 2026
Introducing photo evidence on every parcel

Introducing photo evidence on every parcel

Every return we receive is now photographed at the station: outer label, opened parcel, item, and defect, attached to the return and available via the API.

March 12, 2026