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Partner Playbook

Running returns as a multi-tenant, resellable layer for 3PLs and platforms.

Per-tenant reporting: giving partners visibility without breaking isolation

Per-tenant reporting: giving partners visibility without breaking isolation

Per-tenant reporting lets a white-label partner give every brand its own returns dashboard and API feed without leaking one tenant's data into another's. Here is how the reporting layer is actually built.

Olivia MorganJul 28, 2026
SLA design for white-label returns partners

SLA design for white-label returns partners

A practical framework for writing SLAs with white-label returns partners, covering cycle time, grading accuracy, evidence delivery, and escalation, built around the numbers areturnz actually publishes.

Benjamin HayesJul 21, 2026
Onboarding a Brand Tenant: The Node Operator Guide

Onboarding a Brand Tenant: The Node Operator Guide

A practical, phase-by-phase guide for node operators bringing a new brand tenant onto the areturnz network, from SKU mapping to first-parcel go-live.

Eric YinJul 20, 2026
Pricing a resold returns service: margin math for partners

Pricing a resold returns service: margin math for partners

A practical framework for pricing a resold returns service, covering the real cost stack behind grading and disposition, SLA tiers, and a worked margin example partners can adapt.

Olivia MorganJul 19, 2026
White-Label Returns Platform: The Partner Playbook for Reselling Returns Processing

White-Label Returns Platform: The Partner Playbook for Reselling Returns Processing

A white-label returns platform lets a partner resell professional returns processing under its own brand while areturnz handles receiving, AI grading, disposition, and evidence in the background. Here's how the network, pricing, and onboarding actually work.

Benjamin HayesJul 18, 2026
Multi-tenant returns: webhook isolation done right

Multi-tenant returns: webhook isolation done right

Multi-tenant sounds simple until one brand can see another brand data. Here is how strict tenant scoping and per-tenant webhooks keep a shared returns floor safe to resell.

Benjamin HayesJun 10, 2026
Reselling returns under your own brand

Reselling returns under your own brand

For 3PLs and platforms, returns are a layer you can resell. Here is how to add returns processing to your offering without standing up a warehouse.

Eric YinMay 27, 2026